Senior Living Community Director

2 weeks ago

City Of Swan, Australia beBeeCommunity Full time $95,120 - $114,840
Job Overview

As a Village Manager, you will play a pivotal role in ensuring the daily operations of our retirement living community run smoothly. Your primary responsibility will be to oversee the overall management and compliance of the village, while fostering an exceptional resident experience.

Key Responsibilities:
  • Manage daily operations and ensure regulatory compliance.
  • Oversee maintenance, coordinate with service providers, and optimize maintenance programs.
  • Assist in budget planning and manage capital works.
  • Maintain effective administrative controls and ensure workplace health and safety.

As a key member of our team, you will embody our values every day:

  • Connect as One Team:
    • Foster a warm and welcoming environment where residents feel at home and supported.
    • Be the go-to person for both residents and staff, ensuring everyone's needs are met with a smile.
  • Realise the Opportunities:
    • Plan and oversee a variety of engaging activities, from themed dinners and movie nights to gardening clubs and fitness classes.
    • Lead and support a passionate team of employees who share your commitment to creating an exceptional living experience.
  • Make Room for Kindness:
    • Listen to concerns, solve problems, and make sure our residents are happy, healthy, and thriving.
  • Find the Fun:
    • Develop and implement initiatives that enhance the quality of life for our residents.
  • Lead with Heart:
    • Lead by example, demonstrating empathy and compassion in all interactions.
What You Need To Succeed

To thrive in this role, you will bring:

  • A results-driven leadership style, with the ability to juggle multiple priorities.
  • Strong literacy and numeracy skills, along with commercial awareness and sound business judgement.
  • A customer-centric mindset, with a genuine passion for supporting the needs of our residents.
  • The ability to communicate clearly and confidently – both in writing and in person.
  • Compassion and empathy, with a deep understanding of the unique needs and expectations of retirees.
  • Resilience and problem-solving skills, able to think on your feet and handle challenges with confidence and care.
  • Excellent computer literacy, including proficiency in Microsoft Office and internet-based systems.

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