Fitness Consultant

2 weeks ago

Eastern Suburbs, Australia Goodlife Health Clubs Full time
About Goodlife Health Clubs

We are a leading fitness organization in Australia, dedicated to helping people achieve their health and wellness goals. Our mission is to make a positive impact on people's lives through innovative and diverse health and wellness offerings.

Job Description

We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at our Wantirna club. As a Member Support Consultant, you will play a key role in building and maintaining a thriving membership base, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and identifying new business opportunities
  • Achieve the required number of lead contacts via telephone to maximize sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalized interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey, recommending club-based products that boost their results and amplify their experience
About You
  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathize, and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes
What We Offer
  • A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations, and disciplines

We are committed to diversity and inclusion, and we welcome applications from Aboriginal and Torres Strait Islander people, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds.

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