Administrative Support Officer

1 day ago


St Kilda East, Victoria, Australia Ramsay Health Care Full time

About the Role

We are seeking an experienced and skilled Administrative Support Officer to join our team at Masada Private Hospital. As an Administrative Support Officer, you will be responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Key Responsibilities

  • Admission scheduling processes to ensure appropriate bed management and utilisation
  • Managing incoming and outgoing calls to the front desk
  • Providing timely and accurate information to queries by patients, visitors and other staff and departments
  • Compilation and management of patient admission papers and clinical notes
  • Admissions and discharges of patients

Requirements

  • Excellent communication skills and demonstrated problem solving ability
  • Demonstrated exceptional customer service skills
  • Proven strong organisational and time management skills
  • To be available to work a flexible roster and available at short notice
  • Ability to work and cope in stressful situations
  • Willingness to learn

What We Offer

  • Competitive hourly rate
  • Opportunities for professional development and career advancement
  • Recognition and rewards for outstanding performance
  • Employee referral programs
  • Free access to LinkedIn Learning and education scholarships

About Our Hospital

Masada Private Hospital is a fully accredited 105 bed acute medical, surgical facility with specialised dermatology, early parenting and rehabilitation services.



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