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Senior Cafe Operations Manager
3 weeks ago
Job Title: Senior Cafe Operations Manager
">Job Description:
">We are seeking an experienced and skilled cafe operations manager to lead our front-of-house team and deliver exceptional customer experiences in a fast-paced environment.
">This role involves overseeing the smooth operation of our cafe, ensuring high standards of service and quality are consistently met. Key responsibilities include leading the FOH team, managing staff rosters, training and mentoring staff to maintain high standards, and coordinating with the kitchen and coffee teams for efficient service flow.
">Key Responsibilities:
">- ">
- Lead and support the FOH team to achieve consistent service standards.">
- Manage staff schedules and ensure adequate coverage at all times.">
- Develop and implement effective training programs to enhance staff skills and knowledge.">
- Maintain open communication channels with the kitchen and coffee teams to ensure seamless service delivery.">
Requirements:
">To succeed in this role, you will need:
">- ">
- A proven track record in a busy cafe or hospitality environment.">
- Excellent leadership and communication skills.">
- A genuine passion for hospitality and delivering exceptional customer experiences.">
What We Offer:
">Join our dynamic team at Wide Open Road Coffee and become a part of our vibrant cafe culture in Melbourne. As a senior cafe operations manager, you will have the opportunity to grow your career, develop your skills, and make a meaningful contribution to our business.
