Insurance Risk Management Specialist
4 days ago
Job Overview
">We are seeking a highly skilled Claims Operations specialist to drive our risk and compliance initiatives across Claims Operations. This role involves embedding strong risk culture and compliance frameworks into operational processes, ensuring regulatory obligations are met and business outcomes improved.
">Main Responsibilities
">- ">
- Embed compliance obligations into day-to-day claims operations">
- Develop and oversee risk management processes and internal control frameworks">
- Identify, monitor, and address control gaps and weaknesses">
- Deliver compliance testing, monitoring, and reporting across Claims Operations">
- Implement and manage regulatory change controls">
- Partner with Risk, Compliance, and Internal Audit teams">
- Draft and maintain relevant policies, procedures, and guidelines">
- Support incident management and remediation activity">
- Provide training and guidance to embed a strong risk-aware culture">
- Oversee the claims quality assurance program, including data collection, reporting, and providing recommendations to the front line business">
Your Skills and Experience
">- ">
- Expertise in managing risk within insurance operations, preferably in motor">
- Deep understanding of regulatory environments, particularly in Australia">
- Proven experience in risk and compliance within insurance operations, preferably in claims">
- Solid understanding of AFSL obligations, the General Insurance Code of Practice, and risk frameworks">
- Strong stakeholder engagement and collaboration with internal assurance teams">
- Ability to interpret and implement regulatory requirements into practical business processes">
- Confident communicator and trainer, with the ability to drive risk culture from the ground up">
- Well-developed analytical skills, strong report writing capability, and the ability to clearly articulate recommendations and advice">
About Us
">We offer competitive annual incentive programs, discounts on personal insurance products, access to retailer discounts, paid parental leave, and flexible working arrangements.
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