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Night Shift Operations Coordinator
2 weeks ago
Job Title: Night Shift Operations Coordinator
The role of the Night Shift Operations Coordinator is a part-time on-site position located in Sydney, NSW. This individual will be responsible for overseeing night operations, ensuring smooth and efficient service delivery.
Responsibilities:
- Guest Relations: Manage guest relations and coordinate with other departments to ensure exceptional customer experience.
- Check-in/Check-out Management: Handle check-ins and check-outs efficiently, addressing any guest inquiries or issues that may arise.
- Security Protocols: Maintain security protocols to ensure a safe environment for guests and staff.
- Daily Audits: Conduct daily audits of transactions and manage late-night service requests to maintain high standards.
Requirements:
- Communication and Problem-Solving: Possess excellent communication and problem-solving abilities to handle complex situations.
- Independence and Flexibility: Ability to work independently and adapt to changing circumstances, including overnight shifts.
Desirable Skills:
- Previous Experience: Previous experience in the hospitality industry, preferably in hotel management.
- Hotel Management Software: Knowledge of hotel management software would be highly advantageous.
