Guest Experience Manager

20 hours ago


Ballarat, Victoria, Australia beBeeCustomerService Full time $55,000 - $65,000

Job Title: Senior Guest Service Agent

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About the Role:

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  • To deliver exceptional guest experiences and provide personalized customer service.">
  • To oversee front office reception, ensuring seamless check-ins, resolving guest issues, and promoting hotel services.">
  • To mentor junior staff, maintain accurate records, and coordinate with housekeeping and maintenance teams.">
  • To possess excellent communication skills, a passion for customer service, and experience in hospitality or related industries.">
  • To be available to work flexible shifts, including weekends and public holidays.">
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Why Join Us:

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  • We offer a supportive team environment.">
  • A corporate uniform.">
  • Staff rates for leisure accommodation.">
  • Onsite car parking.">
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Your Application:

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If you are a motivated and detail-oriented individual who excels in providing exceptional customer service, we encourage you to apply.



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