Key Services Leadership Position

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $65,000 - $70,000
Service Delivery Leader

We are seeking an experienced Service Delivery Leader to join our team and lead the delivery of high-quality, client-centred services in Melbourne, Bayside and Mornington Peninsula Shire.

The successful candidate will have a tertiary qualification in disability or related field, or a minimum Certificate IV in Disability with substantial experience. They will also possess strong leadership skills, stakeholder engagement abilities, and a commitment to continuous improvement.

About the Role
  • Lead a team of support workers and manage daily operations to ensure client-centred care and quality of life for people with disabilities and older adults.
  • Coordinate High-Quality Service Delivery and oversee the delivery of home and daily living and supports.
  • Provide effective leadership, supervision, and training to support workers, fostering a safe and respectful environment focused on continuous development and high-quality service.
  • Manage Individual Client Support Plans and ensure all client plans are current, compliant, and implemented appropriately.
  • Maintain adherence to all relevant policies, procedures, and industry standards, supporting audit readiness and accurate record-keeping.
Required Skills and Qualifications
  • Tertiary qualification in disability or related field, or a minimum Certificate IV in Disability with substantial experience.
  • Current Australian Driver's License.
  • Working with Vulnerable People (WWVP) registration with NDIS Endorsement and Child-Related Activity.
  • NDIS Worker Orientation Module Certificate.
  • Current First Aid and CPR certificate.
Benefits
  • Salary packaging: Non-for-profit salary packaging up to $15,900 per annum.
  • Health and wellbeing support: 24/7 access to a holistic employee assistance program.
  • Study Discount: 25% discount for undergraduate and postgraduate courses at Torrens University for genU staff.
  • Employee referral program: Earn a bonus for referring successful candidates at completion of their probationary period.

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