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Customer Service Representative

2 months ago

Charlestown, New South Wales, Australia Medibank Full time
About the Role

We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank's Charlestown store. As a Local Community Consultant, you will play a vital role in bringing Medibank products and services to your local community.

You will be responsible for providing exceptional customer service, supporting customers end-to-end, and adapting to new challenges and opportunities. Your strong communication skills, creativity, and ability to work in a fast-paced environment will enable you to thrive in this role.

We value diversity and inclusion, and we are committed to creating an environment where everyone feels valued and supported. If you are a customer service extraordinaire who is passionate about making a difference in your community, we want to hear from you.

About You
  • You are a multitasking superstar with excellent communication skills and the ability to work in a variety of channels, including virtual messaging, face-to-face, and phone-based systems.
  • You are self-motivated, results-driven, and passionate about delivering exceptional customer service.
  • You are a team player who is willing to step outside your comfort zone to support your colleagues and contribute to the success of the team.
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community, depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.