Asset Connectivity Specialist

1 week ago

Melbourne, Victoria, Australia beBeeConnectivity Full time $98,765 - $123,456

With a legacy of nearly 100 years, we have made our mark in the industry. Together with Caterpillar, we've been there for customers - selling and servicing top-tier equipment worldwide.

Today, we lead the way with exceptional products, unmatched product support, and our people – the best asset in business.

**About the Opportunity**

We are currently recruiting for a Connectivity Solutions Coordinator, on a 12-month contract. This role plays a pivotal part in ensuring seamless asset connectivity for our customers. By managing telematics subscriptions, collaborating with various teams, and maintaining compliance with data governance policies, you will directly contribute to delivering outstanding equipment management, productivity, and safety services.

**Your Key Responsibilities Will Include:**

- Coordinate and activate telematics and service subscriptions while ensuring customer satisfaction and financial alignment.

- Work closely with Customer Solutions, sales, and support teams to maintain relevant subscription offerings.

- Uphold Caterpillar Data Governance policies and secure digital authorizations for connectivity.

- Respond to inquiries, resolve technical issues, and provide accurate quotations and invoicing.

- Stay updated on new offerings and identify process improvements to enhance efficiency.

**About You**

**You Will Ideally Have The Following Skills, Experience & Attributes:**

- Exceptional customer service and communication skills.

- Proficiency in Microsoft Office and data management systems.

- Strong organizational and problem-solving abilities.

- A proactive, team-oriented individual who thrives in a fast-paced environment.

**Why Work with Us?**

We value our people and their safety, health, and wellbeing. We provide a supportive culture, striving to create an engaged, diverse, and inclusive team.

It's more than just a job. We commit to recognising and rewarding you, providing ongoing career and development opportunities to help you thrive and succeed.

Enjoy a competitive salary package, including annual salary reviews and access to exclusive discounts through employee perks.

Join our team of passionate professionals who embody our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability.

**Want to Know More?** Call our Talent Acquisition Team with any questions.

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