Day Program Operations Manager

3 days ago

Newcastle, New South Wales, Australia beBeeLeader Full time $72,000 - $84,000

Our Day Program Team Leader Opportunity

We are seeking a highly skilled leader who is passionate about delivering exceptional care to oversee our Day Programs. This role ensures the smooth daily operations and high standards of client care, contributing to our organisation's mission.

This is a permanent full-time vacancy, with part-time considered for the right candidate. The successful applicant will play a critical role in fostering a culture of excellence in care.

Key Responsibilities:

  • Oversee the daily operations of Day Programs, ensuring compliance with regulatory standards.
  • Collaborate with management to effectively manage the Day Program budget.
  • Serve as a liaison for consumers, carers, staff, and managers regarding CHSP/HCP Home Care matters.
  • Organise and participate in meetings related to Day Program Services.
  • Achieve program performance goals through effective planning and time management.
  • Develop efficient staff and transport rosters within set timeframes and budget.
  • Maintain My Aged Care records for referrals and consumer services.
  • Contribute to ongoing development and innovation in response to aged care reforms.
  • Support the Day Program team and oversee administrative tasks related to service provision.
  • Ensure quality client care standards and assist in continuous improvement efforts.
  • Report and manage incidents or compliance risks promptly.

Leadership & Client Service:

  • Provide exemplary leadership, fostering a culture of excellence in care.
  • Manage employee performance, provide regular feedback, and conduct performance reviews.
  • Coach and mentor staff to optimise resource management.
  • Maintain staffing levels and ensure all employees are appropriately trained and qualified.
  • Collaborate with the Community Aged Care team to ensure seamless care delivery.
  • Uphold the dignity and rights of clients, ensuring their needs and expectations are met.

Requirements:

  • Certificate IV in Business, Leadership, Management, or equivalent qualification.
  • Experience in the Health, Aged Care, or Dementia specific sector.
  • Strong experience in team leadership.
  • Comprehensive experience in working in a flexible, multi-skilled team environment.

About Our Organisation:

We offer a leading presence to our community through our social services, parishes, and schools. As a faith-based organisation, we serve the people of the Hunter and Central Coast region.

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