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Leadership Team Member

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $75,000

Job Title: Leadership Team Member

Job Description:

The successful candidate will be responsible for supporting the Bar Manager in leading the team and running daily Bar operations. This includes creating exciting and delicious beverages, while providing professional and consistently high levels of service to guests.

Key Responsibilities:
  • Maintain effective bar service with an emphasis on high quality, efficient service.
  • Ensure guest service standards are set, implemented, and monitored, and continuously evaluated.
  • Set up the outlet in accordance with predetermined standards of operation.
  • Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages, and conduct staff training sessions accordingly.
  • Demonstrate a perfect knowledge of all beverages served in the bar, how they are prepared (to recipe) and presented, and how bar teams are trained to possess this knowledge and its application.
  • Ensure compliance with and proper training of team members so that all company health and safety, and fire regulations, and procedures are understood and applied.
  • Ensure all team members are impeccably presented and adhere to correct uniform standards.
  • Evaluate performance of the team ensuring highest standards of service are given at all times.
  • Ensure all team members receive annual and interim appraisal, and any other appropriate performance feedback in timely manner.
  • Ensure all team members have personal development plan that details and actively encourages use of Hilton University and Hotel training calendar.
  • Complete necessary administration in accordance with company procedures.
  • Support Bar Manager to produce effective revenue forecasting, as per timelines.
  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training, and motivational techniques.
  • Work with Food and Beverage Cost Control to ensure stock takes are carried out in timely manner and to ensure food and beverage cost control targets are maintained.
  • Meet or exceed monthly drink profit margin target.
Required Skills & Qualifications:

• Proven experience in leading a team and managing bar operations.

• Excellent communication and interpersonal skills.

• Ability to work effectively under pressure and meet deadlines.

• Strong leadership and problem-solving skills.

• Knowledge of hospitality industry standards and regulations.

• Familiarity with point-of-sale systems and inventory management software.

• Ability to maintain confidentiality and handle sensitive information.

• Basic computer skills and proficiency in Microsoft Office suite.

• Willingness to learn and adapt to new situations and technologies.

Benefits:

We offer a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Flexible paid time off and holidays.
  • Free meals and beverages during shift.
  • Discounts on hotel stays and amenities.
  • Opportunities for career advancement and professional growth.
Other Information:

As a member of our team, you will have access to ongoing training and development opportunities, as well as a supportive and dynamic work environment. We are committed to diversity and inclusion, and welcome applications from qualified candidates from all backgrounds.