Technical Support Advisor

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

As a Customer Service Representative, you will play a pivotal role in delivering exceptional customer experiences. This is an exciting opportunity to join a dynamic team that values excellence and innovation.

Key Responsibilities
  • Liaise with customers over the phone or via email to provide technical advice and support
  • Troubleshoot and diagnose problems in a timely manner
  • Prepare and process customers' orders and quotes accurately
  • Provide market insights to support the larger team
About You

You will bring a blend of customer service experience, technical know-how, and a proactive attitude.

  • Proven experience in a customer service, call centre, or sales support role is essential
  • Proficiency with CRM systems and strong data entry skills are required
  • Excellent communication and problem-solving skills are necessary

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