Information Technology Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnical Full time $60,000 - $75,000

This is a mid-senior level role in information technology with responsibilities including troubleshooting technical issues and providing customer support.

Job Description

The successful candidate will be responsible for resolving technical cases created by customers, understanding the platform and its core functionalities, and employing various diagnostic tools to isolate the potential cause of the issue.

They will also provide input across business units regarding process and product improvements when working on technical issues for customers.

The role requires advanced knowledge of MySQL / Postgres, hands-on experience with Oracle, and an understanding of remote administration via SSH, SNMP, WMI, PowerShell.

Candidates must have at least 5 years of relevant experience and a fundamental understanding of ITSM, ITIL, or CMDB.

Required Skills and Qualifications
  • Advanced knowledge of database management systems
  • Hands-on experience with Oracle
  • Understanding of remote administration
  • Fundamental understanding of ITSM, ITIL, or CMDB
Benefits

This contract opportunity offers a competitive remuneration package, hybrid work arrangements, and opportunities for growth and development.

Others

Candidates must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.

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