Information Technology Specialist

1 day ago

Sydney, New South Wales, Australia beBeeTechnologist Full time $52,657 - $60,000

Technology Innovator Required

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We are seeking a motivated individual to join our dynamic team and contribute to the growth of our communications industry.

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The ideal candidate will have a high level aptitude in software, processes, and backend systems. They should be studying or have studied a relevant information technology qualification, possess experience in customer support and IT, knowledge of terminal use, and excellent customer service skills.

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To be successful in this role, you will require a passion for technology, attention to detail, excellent verbal and written communication skills, strong organisational and time management skills, a strong customer service focus and work ethic, a positive attitude with a desire to learn and share knowledge, and the ability to remain calm under pressure.

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  • Support staff using MacOS hardware running various applications;
  • Provide remote support to clients on a range of technologies, including Linux & Windows based NUCs, System on chip LED screens, analytics sensors, Mikrotik routers, content management systems, online portals, and dashboards;
  • Administer cloud-based platforms hosted on AWS;
  • Ensure the ongoing operation of our QNAP file server system, VPN service, and data backups;
  • Configure hardware for instore installations & basic project management;
  • Schedule and review digital content for our clients;
  • Test & upgrade new hardware and software solutions to further our client offerings;
  • Liaise with third-party suppliers.
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We will provide training on various systems and processes, hardware, and software, as well as a competitive salary commensurate with experience.

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