National Project Manager
4 weeks ago
About the Role
The National Project Manager plays a pivotal role in driving business growth and implementing initiatives to enhance operational efficiency. This position is responsible for serving as the primary point of contact for franchisees, overseeing the opening of new franchise locations, and managing various company projects aimed at improving processes and supporting existing franchisees.
About You
You have a proven background in project management or a strong understanding of industry experience, which you will leverage to deliver a range of projects that drive improvements across the national business.
You are a strong executor, able to drive projects forward with attention to detail. You possess excellent stakeholder management skills and the ability to communicate effectively with end-users. Your peers would note your exceptional ability to communicate at all levels, from CEO to casual employees, and your ability to influence and negotiate as key skills.
Key Accountabilities:
- New Site Openings:
- Act as the primary liaison between the company and new franchisees, ensuring a smooth and successful opening process.
- Coordinate with internal teams and external stakeholders to facilitate the setup and launch of new franchise locations.
- Project Management:
- Lead and manage projects related to franchise growth, operational efficiency, and other company initiatives.
- Develop detailed project plans, including timelines, resource allocation, and budget management.
- Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project completion.
- Create and maintain comprehensive project documentation, resource and training manuals.
- Operational Efficiency:
- Collaborate with various departments to design and implement programs that enhance operational efficiency across the franchise network.
- Analyse current processes and identify opportunities for improvement to streamline operations and reduce costs.
- Support the development and rollout of new systems, tools, and best practices to optimise franchise operations.
- Franchisee Relations:
- Build and maintain strong relationships with existing franchisees, providing support and addressing any operational challenges they may encounter.
- Reporting and Analysis:
- Prepare and present regular reports on project status, franchisee performance, and operational metrics to senior management.
Required Skills and Experience:
- Bachelor's Degree: A degree in Business Administration, Project Management, or a related field. Advanced degrees or certifications (PMP) are a plus.
- Project Management Experience: Proven track record in project management, preferably within a franchise or multi-location business environment. Demonstrated success in managing franchise openings and supporting franchise operations is desirable.
- Franchise Operations Knowledge: Strong understanding of franchise operations and industry best practices is preferred.
- Communication Skills: Excellent communication and interpersonal skills, with a proven ability to build rapport with franchisees and effectively collaborate with internal teams.
- Project Management Skills: Demonstrated ability to manage multiple projects simultaneously, prioritise tasks effectively, and work under pressure. Proficiency in project management software and tools is necessary.
- Problem-Solving and Attention to Detail: Strong problem-solving abilities and meticulous attention to detail, with a track record of identifying issues and implementing effective solutions.
About Us
Belgravia Leisure is an inclusive and merit-based organisation that encourages applications from diverse backgrounds. We are committed to supporting accessibility needs and welcome applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, people from culturally and linguistically diverse backgrounds, and people with a disability.
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