Operations Coordinator
4 days ago
About Us
MAPM International is a leading independent footwear supplier, proudly operating in Melbourne since 1996.
We've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands—Wild Rhino, Nude, and JayneSays. As we continue to expand our reach in Australia and New Zealand, we're looking for an enthusiastic, driven, and reliable individual to join our team as a full-time Admin & Customer Support Coordinator.
The Role
You will be at the heart of our operations, ensuring smooth coordination across various areas of our business while delivering exceptional customer service.
- Responding to customer inquiries across multiple platforms with warmth and professionalism
- Managing inventory, processing online orders, and handling returns
- Coordinating office logistics, including postal and courier deliveries
- Organising travel arrangements for our MAPM team
- Managing office supplies and stationery orders
- Handling office expense management and credit card reconciliations
- Supporting general administrative tasks as needed across the business
- Keeping customer focus at the forefront of everything you do
About You
We're looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task.
- Proven experience in a similar role
- A passion for problem-solving and working under pressure
- High attention to detail and accuracy in data entry
- Strong communication and organisational skills
- Intermediate skills in MS Office
- A team-oriented mindset and ability to multi-task
- Great time management skills
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