Business Performance Manager

1 week ago

Brisbane, Queensland, Australia beBeeOperations Full time $85,000 - $110,000

We're seeking an experienced Operations Manager to join our team.

Key Responsibilities
  • Drive efficiency, consistency, and performance across the Client Accounts team.
  • Optimise systems, processes, and reporting to support exceptional service and retention of high-value customers.
Operational Strategy & Execution
  • Spearhead budget tracking and planning to ensure cost control.
  • Support operational plans aligned with the Client Accounts strategy.
  • Lead the rollout of processes and workflows to drive efficiency.
  • Collaborate with team members and departments to ensure timely and high-quality project execution.
  • Deliver projects on time, within scope, and with stakeholder alignment.
Team Administration & Support
  • Act as a go-to contact for operational queries, ensuring prompt issue resolution.
  • Maintain shared resources such as templates, guidelines, trackers, and documentation.
  • Coordinate team communications regarding process changes, product launches, compliance updates, and system implementations.
Training, Onboarding & Team Development
  • Coordinate training and onboarding for new team members, ensuring they have necessary systems access and role clarity.
  • Foster team building and coaching sessions to drive continuous improvement and performance.
Quality Control, Process Improvement & Reporting
  • Facilitate Quality Control checks to ensure compliance with best practice standards.
  • Assist in coordinating reports on team performance, service levels, customer satisfaction, and system efficacy.
  • Own and refine procedures, policies, and compliance/risk frameworks across the team.
  • Identify operational bottlenecks and implement solutions that support scalability and efficiency.
Stakeholder Collaboration & Promotion Delivery
  • Liaise with internal teams to ensure smooth operational delivery and promotion tracking.
  • Act as the operational link between Client Accounts & Events and other teams.

Requirements:

  • Demonstrated experience in operations, project management, or team leadership within a regulated environment.
  • Experience in wagering, gaming, or high-value customer management is highly desirable.
  • Strong understanding of Microsoft Office, reporting tools (e.g., Power BI).
  • Demonstrated ability to lead cross-functional projects from planning to execution.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.

  • Business Performance Manager

    5 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $145,492 - $169,549

    Job Title: Business Performance ManagerThis role presents an opportunity to take on a leadership position within a dynamic team, overseeing financial management, performance measurement, contract administration, and corporate governance activities.The successful candidate will be responsible for delivering timely business plans and coordinating Divisional...

  • Business Performance Manager

    1 week ago

    Brisbane, Queensland, Australia beBeePortfolio Full time $120,000 - $180,000

    Job Title: Portfolio Management SpecialistJob Description:As a key member of our team, you will play a critical role in guiding the performance and strategic direction of our SME portfolio. This is a unique opportunity to leverage your analytical skills and experience in General Insurance to drive impactful initiatives.Responsibilities:Analyse portfolio...

  • Business Performance

    8 hours ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    Be part of an inclusive and high-performing team- Enjoy a rewarding career move with opportunities for development- Make a difference with a fund that puts members first**About us**When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.Australian Retirement Trust is the...

  • Project Manager

    1 week ago

    Brisbane, Queensland, Australia Planned Performance Full time $90,000 - $120,000 per year

    Company DescriptionPlanned Performance provides client-side project management and advisory consulting services across both the public and private sectors. Specialising in sensitive operational assets (particularly Airports), we partner with our clients to deliver leading planning and delivery outcomes across their capital investment portfolios....

  • Business Manager

    5 days ago

    Brisbane, Queensland, Australia Allan Hall Business Advisors Full time

    Join the Building & Industrial Supplies Group (BISG) Specialise in selling engineering consumables, cutting tools, CRC products Based in Darra, QLD About Desco Workplace Supplies: A World of Opportunity: Desco specialise in the sale of engineering and industrial supplies, working predominantly with manufacturing businesses.Backed by a National Network: As...

  • Business Partnerships and Performance Manager

    1 week ago

    Brisbane, Queensland, Australia beBeeStrategic Full time $145,205 - $157,134

    Job DescriptionThe Business Partnerships and Performance Manager plays a pivotal role in fostering collaboration between the finance value stream and the broader organizational structure.This strategic position entails developing and implementing an effective business partnering model that ensures seamless integration across departments.Key...

  • Business Performance Partner Manager

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    The Business Performance Partner Manager role will provide high level strategic financial management and commercial support by negotiating, managing, and maintaining the budgetary, activity and financial plan of the relevant business lines to maximise the ability to deliver services within the constraint of funding approved by Queensland Health.What do you...

  • Business Development Manager

    7 days ago

    Brisbane, Queensland, Australia Sales & Leadership Performance Full time $104,000 - $130,878 per year

    What's it like to work here?This is an opportunity to join a proudly Australian-owned business with a legacy spanning more than 30 years in the design and manufacture of high-quality spray equipment, poly tanks, firefighting units and diesel transfer solutions. The company is an OEM with a strong reputation for innovation, reliability and supporting dealers...

  • Business Strategy and Performance Manager

    4 days ago

    Brisbane, Queensland, Australia beBeeStrategy Full time $80,000 - $120,000

    Business Strategy and Performance ManagerWe are seeking a highly skilled Business Strategy and Performance Manager to join our team. This is an exciting opportunity to drive the development of our Group Strategy, using your management consulting skills-set to make a real impact.Help define and refine what it will take for us to achieve our goals.Provide...

  • Project Manager

    4 weeks ago

    Brisbane, Queensland, Australia Planned Performance Full time

    Planned Performance provides client-side project management and advisory consulting services across both the public and private sectors. Specialising in sensitive operational assets (particularly Airports), we partner with our clients to deliver leading planning and delivery outcomes across their capital investment portfolios. Collaboration is central to our...