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Support Services Coordinator
3 weeks ago
Our organisation is seeking a skilled and empathetic individual to administer Additional Childcare Subsidy and manage the Early Learning Fund. The successful candidate will provide exceptional customer service, build strong relationships, and proactively resolve queries as a trusted point of contact for our centres.
Key Responsibilities:- Administer Additional Childcare Subsidy and manage the Early Learning Fund with accuracy and care, reducing administrative burden on our centres.
- Provide clear guidance and support to ensure all children and families receive the assistance they're entitled to.
- Manage end-to-end processes for ACCS – Child Wellbeing claims, supporting all other ACCS types, and ensuring compliance with CCS / ACCS legislation and internal policies.
- Exceptional customer service and communication skills.
- Basic to Intermediate Excel skills.
- A passion for supporting families and children.
- Experience with Child Care Management System (desirable).
- Previous Early Learning Industry knowledge or experience (desirable).
We're an inclusive and diverse organisation that values the unique experiences and perspectives of all employees. We strive to create a safe and supportive work environment where everyone can thrive.
