Sales Process Improvement Specialist

6 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $100,000 - $150,000
Key Position: Sales Operations Lead

This key role involves supporting the Commercial Operations team in delivering system enhancements, process improvements, and sales optimization initiatives.

Core Responsibilities:
  • System Testing & Defect Management: Oversee test planning, identify high-impact issues, and provide support for weekend deployment testing when necessary.
  • Sales Process Optimization: Review business specifications, streamline sales workflows, drive automation, and align processes with sales and functional teams.
  • Stakeholder Engagement: Collaborate with sales, finance, and product teams to gather requirements, align testing, and communicate outcomes and change impacts.
  • Governance & System Roadmap Delivery: Manage backlog priorities, support roadmap delivery, conduct UAT cycles, and drive operational sign-off for Salesforce and Imagine Landmark.
  • Reporting & Insights: Monitor system performance, track enhancements and defect fixes, share insights with sales operations leadership, and flag upcoming releases/issues.

Required Skills: To excel in this role, you should possess strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. Additionally, experience working with Salesforce and similar systems is highly valued.

Benefits: As a member of our Commercial Operations team, you will have opportunities to grow professionally, work with a dynamic group of individuals, and contribute to the success of our organization.

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