
Senior Business Development Manager
2 weeks ago
A forward-thinking Senior Business Development Manager is required to drive market share growth and provide support services to our extensive network.
About the Role- Support our white label business to achieve sustained success.
- Deliver a range of support services, including loan structure assistance, scenario management, accreditation coordination, and complaint resolution.
- Oversee technical content for training, events, marketing materials, and websites.
- CUSTOMER RELATIONSHIPS (50%):
- Proactively schedule appointments and calls with our broker network.
- Collaborate with team members to build strong broker relationships and knowledge of our lending offerings.
- Attend state meetings and provide updates on results against objectives.
- Utilize Hubspot to track activity.
- Organize group-based strategic meetings.
- Manage complaints from brokers and customers.
- Resolve post-settlement enquiries from brokers and customers.
- OPERATIONAL (30%):
- SME/Ownership of one White Label (WL) lender relationship.
- Drive lender BDM activity.
- Escalate product pricing and policy exemptions.
- Manage post-settlement enquiries.
- TECHNICAL (20%):
- Oversee technical content (training, events, marketing materials, and websites).
- Input data for Staff and Broker Loans submitted for White label.
- Coordinate accreditations trainings.
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