Customer Service Representative

2 weeks ago

Ballarat, Victoria, Australia beBeeCustomerService Full time $47,000 - $67,000
Job Summary

Elevate your customer service career by joining our award-winning team supporting a State Government client.

We are committed to providing a safe and supportive working environment in the current climate.

  • Permanent Full-Time and Part-Time opportunities available
  • 5 weeks full-time paid training provided
  • Operational 24/7 roster

This role is ideal for those with a combination of inbound and outbound customer service skills, requiring great communication skills coupled with a desire to learn new skills.

About the Position

You will be part of our Contact Centre, a fast-paced, energetic environment where priorities can change frequently based on customer demands.

In this role, you will make a positive impact in people's lives by servicing customer interactions and supporting the wider community.

What We Offer

We value the unique skills and experiences individuals bring to our organisation. Our benefits include:

  • Fully paid comprehensive on-the-job training at one of our dedicated training centres
  • Rewards and recognition program, including awards and retail discounts
  • Ongoing training tailored to personal and career development goals
  • A friendly and diverse team with inclusivity and care at the heart of everything we do
  • Access to our 24/7 Employee Assistance Program, including immediate mental health and counselling support

To ensure staff safety and wellbeing, employees are required to be fully vaccinated against COVID-19.

Please note that pre-employment checks, including relevant security clearances and psychometric profiling, are also mandatory for this role. Citizenship is also required.

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