
Full-Time Face-to-Face Support Specialist
6 days ago
Our organization is committed to delivering exceptional workers compensation and personal injury claims management services.
Job Role:We are seeking a skilled professional to fill the position of Mobile Case Manager. This role requires strong communication and interpersonal skills, as well as the ability to provide timely and personalized face-to-face assistance to workers and employers.
- Duties:
- Deliver personalized support to stakeholders including workers, employers, and providers.
- Conduct community visits inclusive of work sites or medical clinics.
- Proactively achieve optimal recovery outcomes and early sustainable return to work for workers.
About You:
- You have proven experience in case management and the ability to facilitate successful returns to the workforce.
- You possess knowledge of NSW workers compensation legislation and regulations.
- You have effective listening and conflict resolution skills.
- You have excellent attention to detail, organizational skills, written and verbal proficiency.
Work Arrangements:
This full-time contract position requires you to be on the road servicing your appointed area 4 days per week and working from home 1 day.
Please note that during the initial 4-week onboarding period, you'll be required to work from the office five days a week to ensure a smooth transition and comprehensive training.
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