Automotive Service Expert
1 month ago
The role of Service Advisor is a key position in our busy team at AutoRecruit. As a Service Advisor, you will be the first point of contact for customers, ensuring they receive high-quality service and have a seamless experience throughout their visit.
You will work closely with our skilled technicians to ensure every customer is well-informed and their vehicles are maintained to the highest standards.
Key Responsibilities:
- Greet customers and manage service bookings
- Provide quotes, updates, and information on vehicle services and repairs
- Liaise between customers and technicians to ensure timely, efficient service
- Maintain a high level of customer satisfaction
- Process orders, warranties, and payments
About You:
- Previous experience in a Service Advisor or customer-facing role (automotive industry preferred)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with attention to detail
- A customer-focused attitude and a passion for delivering exceptional service
- Ideally familiar with ERA systems (though training will be provided if not)
- A positive, team-oriented mindset
We believe in rewarding and recognising our people. With career progression opportunities, a fun and collaborative environment, and a focus on employee satisfaction, this is the perfect opportunity for someone looking to grow in the automotive industry.
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