Claims Recovery Specialist
3 weeks ago
We are seeking a highly skilled Claims Recovery Specialist to join our team at Auto & General. As a key member of our recovery team, you will be responsible for managing a portfolio of undisputed liability claims, maximizing recovery amounts, and ensuring seamless communication with stakeholders.
Key Responsibilities- Manage a portfolio of recoveries claims, prioritizing tasks and organizing workload effectively.
- Maximize recovery amounts received on each claim, leveraging available tools and resources.
- Effectively manage and triage claims through coordination, communication, and prioritization of activity between Recoveries, customers, TPIs, and service providers.
- Instigate litigation where appropriate, considering broader commercial impacts.
- Motor claim or liability experience highly desirable.
- Good understanding of legislative, regulatory, and compliance obligations.
- Ability to make decisions and liaise with solicitors and stakeholders.
- Exceptional customer service skills, written and verbal.
- Demonstrated ability to operate in a complex environment, prioritize tasks, and organize workload effectively.
- Location: Our Kawana Office, with local shops, cafes, and restaurants within walking distance.
- Extra leave: Enjoy additional leave days, including a paid 'ME' day and one paid volunteer leave day annually.
- Paid parental leave: We support our new parents with paid parental leave and other benefits.
- Development opportunities: Internal programs and access to a wide range of online courses.
- Employee discounts: Discounts on Budget Direct insurance products.
- Reward and recognition: Employee recognition, reward, and incentive schemes.
At Auto & General, we provide smarter products and solutions to safeguard our customers in their time of need. Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community, and each other.
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Claims Recovery Specialist
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a skilled Claims Recovery Specialist to join our team at Auto & General. As a key member of our recovery team, you will be responsible for managing a portfolio of undisputed liability claims, maximizing recovery amounts, and ensuring efficient claim resolution.Key ResponsibilitiesManage a portfolio of recoveries claims,...
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Claims Recovery Specialist
1 month ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a skilled Claims Recovery Specialist to join our team at Auto & General. As a key member of our recovery team, you will be responsible for managing a portfolio of undisputed liability claims, maximizing recovery amounts, and effectively communicating with stakeholders.Key ResponsibilitiesManage a portfolio of recoveries claims,...
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Claims Recovery Specialist
2 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Claims Recovery Specialist to join our team at Auto & General. As a key member of our recovery team, you will be responsible for managing a portfolio of undisputed liability claims, maximizing recovery amounts, and effectively managing and triaging claims through coordination, communication, and prioritization of...
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Claims Recovery Specialist
2 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeRole OverviewThe Claims Consultant will be responsible for managing a portfolio of undisputed liability claims, focusing on recovering the maximum amount of money in an efficient and regulated manner. This role involves coordinating with Recoveries, customers, TPIs, and service providers to effectively manage and triage claims.Key ResponsibilitiesManage a...
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Recovery Team Lead
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled and experienced Recovery Team Lead to join our team at Auto & General. As a key member of our Recoveries team, you will be responsible for leading a team of dedicated and task-focused recoveries specialists to achieve the best client and company outcomes.Key ResponsibilitiesDeliver superior financial, service,...
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Recovery Team Lead
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled and experienced Recovery Team Lead to join our team at Auto & General. As a key member of our Recoveries team, you will be responsible for leading a team of dedicated and task-focused recoveries specialists to achieve the best client and company outcomes.Key ResponsibilitiesDeliver Superior Outcomes: Ensure...
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Recovery Team Lead
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled and experienced Recovery Team Lead to join our team at Auto & General. As a key member of our Recoveries team, you will be responsible for leading a team of dedicated and task-focused recoveries specialists to achieve the best client and company outcomes.Key ResponsibilitiesDeliver Superior Outcomes: Ensure...
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Recovery Team Lead
3 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled and experienced Recovery Team Lead to join our team at Auto & General. As a key member of our Recoveries team, you will be responsible for leading a team of dedicated and task-focused recoveries specialists to achieve the best client and company outcomes.Key ResponsibilitiesDeliver superior financial, service,...
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Claims Resolution Specialist
1 week ago
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Claims Resolution Specialist
4 weeks ago
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Insurance Claims Specialist
2 weeks ago
Kawana Waters, Queensland, Australia Auto & General Full timeClaims Resolution ExpertiseAt Auto & General, we're committed to delivering exceptional claims service. As a Claims Resolution Expert, you'll play a critical role in determining policy coverage, investigating claims, evaluating evidence, and negotiating settlements. Your expertise will ensure that our customers receive fair and timely resolutions to their...
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Team Leader Motor Claims Specialist
2 months ago
Kawana Waters, Queensland, Australia Auto & General Full timeJob Summary We are seeking a highly skilled and experienced Team Leader to join our Motor Claims team at Auto & General. As a Team Leader, you will be responsible for leading a team of Motor Claims Consultants and ensuring they provide a high standard of service to our customers. Key Responsibilities Team Leadership Develop and motivate a team of Motor...
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Team Leader Motor Claims Specialist
2 months ago
Kawana Waters, Queensland, Australia Auto & General Full timeJob Summary We are seeking a highly skilled and experienced Team Leader to join our Motor Claims team at Auto & General. As a Team Leader, you will be responsible for leading a team of Motor Claims Consultants and providing guidance and support to ensure they maintain high standards of service. Key Responsibilities Team Leadership Develop and motivate a team...
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Team Leader Recoveries
4 weeks ago
Kawana Waters, Australia Auto & General Insurance Full time**About the Role** You will be leading dedicated and task focused recoveries specialists to ensure the best client and company outcome is achieved whilst delivering consistently high levels of service to each and every stakeholder. To achieve this, it is critical to maintain a service and cost focused outcome that can deliver in the areas of Timeliness,...
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Team Leader Recoveries
3 weeks ago
Kawana, Australia Auto & General Full timeAbout the Role You will be leading dedicated and task focused recoveries specialists to ensure the best client and company outcome is achieved whilst delivering consistently high levels of service to each and every stakeholder. To achieve this, it is critical to maintain a service and cost focused outcome that can deliver in the areas of Timeliness, Quality...
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Team Leader Motor Claims
4 months ago
Kawana Waters, Australia Auto & General Insurance Full time**The Role**: An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants. The role is responsible for leading a team of Motor Claims Consultants, who each manage their own portfolio of claims, with the key focus of this position to manage costs whilst...