Store Support Lead/2IC Position
3 weeks ago
We are seeking a highly skilled and motivated Store Support Lead to join our team at Ten Tops. As a Store Support Lead, you will play a pivotal role in driving sales, controlling expenses, and ensuring excellent customer service.
Key Responsibilities- Assist the Store Manager in directing Customer Service Assistants and leading Front End Operations.
- Train staff on our Customer Service values and ensure each customer has a fast, friendly checkout experience.
- Maintain the store's cleanliness, recovery, and readiness for customers at all times.
- Perform SM duties in their absence and assist with payroll process and expense control.
- Drive store sales, control expenses, and adhere to Standard Operating Procedures (SOP).
- Communication Skills: Excellent communication skills with the ability to interact with customers and staff.
- Leadership: Ability to lead, direct, and manage people.
- Problem-Solving: Strong problem-solving skills with the ability to identify and execute merchandise layouts, staff schedules, and SOP.
- Teamwork: Ability to work collaboratively as part of a team.
Ten Tops is a unique retail experience where everything is $10 or less. We are passionate about providing excellent customer service and creating a welcoming store environment.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about retail, we encourage you to apply for this exciting opportunity.
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Store Support Lead/2IC
1 month ago
Penrith Municipality, Australia TenTops Full timeJob Title: Store Support Lead/2ICAt TenTops, we're looking for a highly skilled and motivated Store Support Lead/2IC to join our team. As a key member of our management team, you will play a vital role in driving sales, controlling expenses, and delivering exceptional customer service.Key Responsibilities:Assist the Store Manager in leading the Customer...
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Store Support Lead/2IC
4 weeks ago
Penrith Municipality, Australia TenTops Full timeJob Title: Store Support Lead/2ICAt TenTops, we are seeking a highly skilled and motivated Store Support Lead/2IC to join our team. As a key member of our store management team, you will be responsible for assisting the Store Manager in the direction of Customer Service Assistants, while also being the Manager on Duty. Your primary focus will be on...
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Store Support Lead/2IC
4 weeks ago
Penrith Municipality, Australia TenTops Full timeJob Title: Store Support Lead/2ICAt TenTops, we are seeking a highly skilled and motivated Store Support Lead/2IC to join our team. As a key member of our store management team, you will be responsible for assisting the Store Manager in the direction of Customer Service Assistants, while also taking on the role of Manager on Duty. Your primary objective will...
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Store Support Lead/2ic
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Penrith, Australia TenTops Full time**POSITION OVERVIEW** Under the leadership of the Store Manager, you will assist with the direction of Customer Service Assistants whilst being the Manager on Duty, delivering results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Store Support Lead is the Store Manager’s Primary Assistant....
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