Chief Dispute Resolution Specialist

Job Summary">The Complaints Management Coordination team leads a coordinated approach to improving complaint processes, resolution and timeliness. This involves collaborating with various business areas to ensure continuous improvement across the organisation.">About the Role">The Assistant Director works closely with senior executives to implement...

Job OpportunityA professional with 3-6 years of post-admission experience in dispute resolution is sought to join our team.Key QualificationsExcellent verbal and written communication skillsStrong analytical skillsA high level of attention to detailWhat We OfferOpportunity to work on a strong and established client baseGenuine growth trajectoriesFlexible...

Small Business Assistance RoleThe focus of the assistance team is to address challenges and issues faced by small businesses.This role involves providing relevant information and guidance on dispute resolution, including alternative dispute resolution.Case managers are responsible for all aspects of a request for assistance, involving diverse small...

The Litigation and Dispute Resolution Team is responsible for stewardship of Comcare's Claims Litigation Strategy.They oversee legal risks associated with Comcare's claims litigation portfolio, including workers' compensation under the SRC Act. They identify and manage scheme risks, ensuring strategic alignment throughout the litigation process.The team...

Job TitleA senior leadership position overseeing the resolution of complex customer complaints and disputes, ensuring quality standards across all schemes and products.Providing operational direction to a team of case managers to deliver exceptional service in resolving formal complaints and ensuring quality in customer interactionsLeading the investigation,...

Job OverviewWe are seeking a seasoned professional to join our team, focusing on dispute resolution and privacy matters for Commonwealth government clients.Main ResponsibilitiesDevelop data protection and retention strategies that align with industry standardsCreate schemes for digital products and IT infrastructure that meet privacy requirementsPrepare...

Thomson Geer is a leading national law firm with offices in Canberra, Adelaide, Sydney, Melbourne, Brisbane, and Perth. The firm has approximately 800 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients – their success is our priority. This focus...

The role of a Conciliation Officer is to resolve disputes between businesses and consumers in an efficient and effective manner.This position plays a vital part in the implementation of a new scheme that empowers the Commissioner for Fair Trading to require businesses to attend a compulsory conciliation with a consumer to attempt dispute resolution.A...

Posted: 16/04/2025Closing Date: 30/04/2025**Job Type**: Permanent - Full TimeLocation: CanberraJob Category: Banking and Financial Services,Call Centre and Customer Service,Insurance & Superannuation**Your new role**As the **Team Leader, Internal Dispute Resolution and Quality Assurance**you will provide day-to-day leadership and operational support to the...

Posted: 19/08/2025Closing Date: 31/08/2025**Job Type**: Fixed TermLocation: CanberraJob Category: Call Centre and Customer Service,Insurance & Superannuation- **Job title**:Internal Dispute Resolution and Quality Assurance Case Manager- **Position Type**: Fixed Term Contract - 12 months- **Location**:**CSC will consider all locations across Australia-...