Client Engagement Specialist

2 days ago

Melbourne, Victoria, Australia beBeePhlebotomy Full time $64,000 - $83,000
Client Service Liaison Phlebotomist Opportunity

We are seeking a skilled and dedicated individual to work as a Client Services Liaison and Pathology Collector in our Melbourne-based clinic.


About the Role:

This is a dynamic and varied position where no two days are the same. As a Client Service Liaison/Pathology Collector, you will have the opportunity to interact with a broad range of stakeholders and clients in a professional and fast-paced environment.

Main Responsibilities:
  • Perform phlebotomy with precision and care.
  • Label and dispatch specimens efficiently.
  • Maintain pathology stock effectively.
  • Coordinate and book appointments for corporate and private clients, ensuring compliance with key performance indicators (KPIs), booking targets, and contracted program inclusions.
  • Perform general office administration tasks, including invoicing and record keeping.
  • Handle phone calls and emails and respond to client inquiries with a warm inviting manner.
  • Act as a liaison between clients, doctors, and other healthcare professionals.
  • Organise and manage the filing and screening of medical records.
  • Monitor and facilitate the timely completion of client medical reports.
  • Support the Manager with various tasks as needed.
What We Are Looking For:
  • 2-5 years of proven experience in a Pathology Collection environment.
  • A passion for delivering exceptional customer service.
  • Strong communication skills to effectively interact with clients and professionals.
  • Meticulous attention to detail and a proactive attitude.
  • Prior office experience, ideally in a professional setting.
  • The ability to handle multiple tasks efficiently in a busy environment.
  • Immaculate personal presentation.
About Us:
  • Vibrant Team: Be part of a motivated and energetic team at our Melbourne CBD clinic.
  • SFH_PfeFFortive Environment: Receive training and ongoing support from a fantastic management team.
  • Growth Opportunities: Enjoy opportunities to grow, develop, and be rewarded for your achievements.
  • Fun Atmosphere: Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace.
  • Bonus Perks: Earn bonus payments when you and your team hit your KPIs – we reward hard work.
  • Keep Learning: An annual educational allowance to help you keep growing and sharpening your skills.
  • Room to Grow: Opportunity to move into other exciting roles as you develop your career with us.

  • Client Engagement Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeEngagement Full time $895,272 - $1,576,540

    Job Title: Client Engagement SpecialistAbout the Role:We are seeking an experienced Client Engagement Specialist to lead and manage large and complex projects.You will be responsible for delivering high-quality results, meeting customer expectations, and ensuring timely project delivery.This is a challenging role that requires strong leadership,...

  • Client Engagement Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $65,000

    Client Engagement SpecialistWe are seeking a skilled Client Engagement Specialist to join our team. This is an exceptional opportunity to work in a fast-paced environment and deliver outstanding customer service.In this role, you will be responsible for fostering strong relationships with clients by providing exceptional support and guidance. You will also...

  • Client Engagement Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeEngagement Full time $70,000 - $75,000

    Job Description">Embark on a rewarding career as a Client Engagement Specialist, where you will play a pivotal role in fostering strong relationships with clients and driving business growth.As a seasoned professional, you will be responsible for providing exceptional customer service, identifying new business opportunities, and delivering high-quality sales...

  • Client Engagement Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeEngagement Full time $90,000 - $120,000

    Job Title:Client Engagement SpecialistAbout the Role:We are seeking a driven and results-oriented Business Development professional to expand new business opportunities within the Higher Education and Government sectors.Key Responsibilities:Develop and nurture strategic relationships with key decision-makers in Higher Education and Government...

  • Client Engagement Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeClientEngagement Full time $80,000 - $120,000

    Unlock Success as a Client Engagement SpecialistThis is an exciting opportunity to join our organization and make a meaningful contribution to our clients' growth.You will be responsible for delivering high-quality training, implementing effective solutions, and building strong relationships with clients in the legal sector. Your role will be crucial in...

  • Community Engagement Specialist for Seniors

    12 hours ago

    Melbourne, Victoria, Australia beBeeSocial Engagement Full time $82,492 - $86,494

    Job OverviewWe are seeking a highly motivated and empathetic individual to lead our community engagement initiatives for seniors. This is an exciting opportunity to make a positive impact on the lives of older adults by developing and implementing programs that promote social connection, well-being, and inclusivity.

  • Client Engagement Specialist

    1 week ago

    Melbourne, Victoria, Australia Australian Unity Full time $60,000 - $80,000 per year

    Job description:Your New Opportunity:An excitingfull-time opportunity as a Client Engagement Specialistis now available with our Mental Health Team. In this role you will be the first point of contact for ourMindStepclients providing a seamless onboarding experience ensuring they feel welcomed, supported, and valued, with an emphasis on laying the...

  • Client Engagement Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Your New Opportunity : An exciting full-time opportunity as a Client Engagement Specialist is now available with our Mental Health Team.In this role, you will be the first point of contact for our Mind Step clients, providing a seamless onboarding experience to ensure they feel welcomed, supported, and valued.The focus is on establishing a positive, timely,...

  • Client Engagement Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Your New Opportunity :An exciting full-time opportunity as a Client Engagement Specialist is now available with our Mental Health Team. In this role, you will be the first point of contact for our MindStep clients, providing a seamless onboarding experience to ensure they feel welcomed, supported, and valued. The focus is on establishing a positive, timely,...

  • Client Engagement Specialist

    6 days ago

    Melbourne, Victoria, Australia Australian Unity Full time

    **Your New Role**:Our Home Health platform is a leading integrated healthcare business delivering in home clinical care and services that meet the needs of the wider community. As our **Client Engagement Specialist - Mental Health** you will be the first point of contact for our MindStep clients providing a seamless onboarding experience ensuring they feel...