Area Manager

3 weeks ago

Brisbane, Queensland, Australia 309 FLSmidth Pty. Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Area Manager to join our team at 309 FLSmidth Pty. Ltd. as a Sales and Service Leader. This is a pivotal role that will play a key part in fostering the growth and optimization of our Site and Mining Service Sales within the mining industry.

Key Responsibilities
  • Manage and build customer relationships, serving as the primary point of contact between the customer and FLSmidth to establish long-term profitable relationships within the assigned geographic region.
  • Identify and develop an understanding of key competitors and their offerings, providing market intelligence related to competitor and market activity, and disseminating this information to the Sales Manager and other relevant team members.
  • Assist the proposal team with technical input to ensure accurate and timely quotations.
  • Stay informed about market trends to conduct assessments of long-term market trends.
  • Participate in the development and drive the implementation of strategies, regional sales plans, budget, and sales activities for the assigned region to achieve short and long-term sales goals.
  • Manage financials within the assigned region, including achieving budget and developing maximum potential profitable volume from all markets for the full range of the company's products.
  • Manage all aspects of sales management within the region, including developing maximum potential profitable volume from all markets for the full range of the company's products, identifying, developing, monitoring, and analyzing key sales performance indicators following strategic goals and business plans.
  • Review customer feedback or other matters that impact upon sales and customer relationships, and develop appropriate strategies to manage accounts; coordinate all aspects of sales forecasting within the assigned region focusing on the full FLSmidth product range of Parts, Consumables, Service, and Capital solutions for customers.
  • Provide reports (either monthly or as requested) on sales, market intelligence, and activities, and wins/losses within the region.
  • Maintain accurate customer records and profiles (Microsoft CRM).
Requirements
  • Experience in managing a geographic sales region or organisational department preferably within the mining/mining services industry.
  • Sales background with demonstrable customer-relationship building and selling/marketing skills and techniques, with proven negotiation and influencing skills and strong customer service skills – both external and internal.
  • Exposure or knowledge of mining or mineral processing and equipment and where the FLSmidth products fit.
  • Thorough understanding of diverse business processes and strategy development, including the development of strategic and business plans, budgets, and sales activities.
  • A broad range of technical abilities and understanding of mining and construction industry capital, consumable, and service products.
  • Good oral, written, and interpersonal communication skills to work with customers, contractors, and other personnel daily.
  • Good software experience and skills (Excel, Word, Project, Outlook, etc).
  • Willingness to learn and undergo job-specific training (ex. software/project/sampling).
  • Good organization, multitasking, prioritizing, and time management skills that deliver effective planning and housekeeping standards.
What We Offer
  • Competitive remuneration package.
  • Work-life balance with a flexible work schedule.
  • Job security in a volatile market.
  • Development and training within a respected global OEM company.
  • Access to salary packaging options.
  • Employee Assistance Program for employees and immediate family.
  • Purchased annual leave options.
  • Paid Parental Leave.
  • Access to a recognition and benefits platform.
  • Involvement with community and charity initiatives.
  • Annual flu vaccination.

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