Bar Supervisor Lead

1 week ago

Cairns, Queensland, Australia Precruitment Full time
Job Title: Bar Supervisor

We are seeking a highly skilled and experienced Bar Supervisor to join our team at Precruitment.

About the Role:

The successful candidate will be responsible for overseeing daily operations, supervising and coordinating bar staff, and ensuring a high level of customer service is delivered to guests. You will also be responsible for inventory management, customer inquiries and complaints, and maintaining cleanliness and compliance with health regulations.

Key Responsibilities:
  • Implementation and completion of daily checklists
  • Maintaining the venue appearance
  • Reporting all maintenance requests
  • Attending all management meetings
  • Cleaning bar areas
  • Cleaning and clearing tables
  • Picking up glasses and emptying ash trays
  • Cleaning and care of glasses and equipment
  • Ensuring all Floor Attendants adhere to the 'Glassy Weekly Cleaning Duties' schedule and all tasks are completed to a high standard
  • Assisting in preparation and closure of service areas
  • Providing general assistance to Bar Attendants
  • Attending to beer line and beer / beverage tap maintenance as required
  • Practising proper workplace health and safety procedures
  • Other incidental and peripheral duties as requested by the Employer
  • Maintaining employee policies and procedures
  • Cleaning and tidying associated areas
  • Responding to customer requests in a professional and timely manner
  • Making all customers feel welcome
  • Ensuring adequate stock levels and maintaining clean and organised service and storage areas
  • Being able to resolve problems effectively and professionally
  • Offering appropriate and relevant assistance to all customers
  • Promoting the Employer's services and facilities to customers when appropriate
  • Assisting in maintaining customer service standards set by the Employer
  • Ensuring your work area complies with the highest standards of cleanliness and good order
  • Ensuring that customers are served in a professional and diligent manner
  • Maintaining a current and thorough knowledge of all systems
  • Maintaining current liquor licencing knowledge and understanding venue specific requirements
  • Practicing and enforcing proper tendering and stock control procedures to reduce stock variances
Requirements:
  • Current Responsible Service of Alcohol Certificate
  • Positive work attitude and team player
  • Exceptional customer service skills - lead by example
  • High level of attention to detail
  • Experience in customer service essential
  • Experience in a high-volume bar environment essential
Salary:

The salary offered will be $65,000 to $75,000 per annum based on experience.

How to Apply:

Applications in Word format should be forwarded to us by clicking the 'Apply' button below.

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