
Retail Branch Leader
1 week ago
We are seeking a confident and results-driven Retail Branch Leader to oversee the daily operations of our busy retail branch.
This is an exceptional opportunity for a strong leader who thrives in a fast-paced environment, brings energy to team culture, and is passionate about delivering an exceptional customer experience.
What's In It For You
- Paid birthday leave
- Employee Assistance Program (EAP)
- Staff discounts
A supportive national business with room to grow offers you a chance to develop your skills and advance your career.
Our locally based senior leadership team provides guidance and support to help you succeed.
Responsibilities
- Lead daily retail operations with a focus on customer service and team development
- Manage store and workshop performance – drive results and Key Performance Indicators (KPIs)
- Build a positive team culture and provide ongoing coaching
- Oversee stock processes, compliance, and special order requests
- Analyse monthly Profit & Loss statements and take ownership of financial performance
- Maintain a safe and inclusive work environment
Requirements
To be successful in this role, you will need:
- Strong leadership background in a retail or service environment
- Comfortable working with budgets and financial data
- Ability to build trust and lead by example
- Organised and detail-focused with strong follow-through
- Passion for customer satisfaction and creating positive store experiences
- Williness to learn technical areas – full training provided
- Experience in large format, high-volume retail operations highly regarded
What We Offer
In addition to a competitive salary, we offer a range of benefits including paid time off, employee recognition programs, and opportunities for professional growth and development.
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