Loyalty Program Manager

2 weeks ago


Perth, Western Australia beBeeCustomer Full time $180,000 - $200,000
Key Challenges

The role of Senior Consultant Loyalty is centered around delivering a market-leading loyalty proposition that drives growth in customers, deposits and Bank of Choice.

Core Responsibilities
  • Develop strategic plans for the evolution of Personal Everyday Banking loyalty offers and rewards programs, with a focus on innovation and customer obsession.
  • Lead cross-functional teams to design and execute customer-centric loyalty propositions that meet clear outcomes aligned with customer need, commercial sustainability and technical feasibility.
  • Collaborate with key stakeholders to align and deliver on success, ensuring the loyalty proposition meets customer needs and drives business growth.
Requirements
  • Proven experience working in similar Senior Consultant Loyalty Programs, coupled with expertise in driving ideas, innovation, customer strategy and execution.
  • Financial modelling skills and analytical capabilities to inform evidence-based decision making.
  • Experience working in Agile environments and effectively engaging and influencing senior stakeholders.
Culture and Values

A diverse and inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We strive to be the most customer-centric company in Australia and New Zealand.


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