Loan Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $100,000 - $120,000

We are seeking a skilled Loan Support Specialist to join our team.

Job Overview

This role is ideal for an individual with strong communication skills and experience in providing excellent customer service.

The successful candidate will be responsible for handling loan inquiries, resolving issues, and working closely with colleagues to ensure seamless customer experiences.

  • Key Responsibilities:
  • Answer loan-related phone calls and emails from customers.
  • Provide accurate information and guidance on loan products and services.
  • Escalate complex issues to senior colleagues or management as needed.
  • Maintain up-to-date knowledge of loan products and policies to provide informed support.

Requirements:

  • Diploma or degree in a related field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in Microsoft Office.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

Why Join Us:

  • Opportunity to work with a leading financial institution.
  • Contribute to the success of our customers and community.
  • Become part of a diverse and inclusive team.

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