
Key Performance Director
2 weeks ago
Job Title: Operations Manager
We are seeking a passionate and determined individual to join our team as an Operations Manager.
The successful candidate will be responsible for driving end-to-end operational excellence by embedding streamlined and efficient processes both front and back of house, ensuring seamless stock flow, efficient operations and a positive customer experience.
- Responsible for all back-of-house operations, ensuring a smooth and efficient support function for the store.
- Lead the team to deliver store operational excellence through effective stock management and loss prevention activities.
- Partner with retail management and visual merchandising to drive a culture of continuous improvement, seeking opportunities to enhance stockroom efficiency, refill processes, merchandise presentation and stock schedule recommendations.
- Manage daily financial operations including end-of-day reconciliation, banking procedures and secure cash handling in accordance with company policy.
- Provide training and development for the team on operational excellence, including key processes like inventory management and stock availability.
Maintain a well-organised and efficient stockroom, adhering to established standards, managing deliveries, ensuring accurate inventory management and ensuring the safety and security of the stockroom.
Identify and raise opportunities to further operational efficiency via process improvements, utilising available technology and sharing best practice.
Pilot and support new initiatives aimed at increasing productivity, reducing waste and improving back of house operations.
Implement and adhere to WHS policies and procedures, guidelines and safe work practices within your area of responsibility.
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