Transformation Manager IT
7 days ago
Minda is embarking on an exciting digital transformation journey, aimed at improving the efficiency and effectiveness of our services. As a Digital Operations Manager, you will play a critical role in leading this transformation and ensuring our technology environment is aligned to our business goals.
You will be responsible for leading our service desk, application support, and integration teams, and ensuring that our technology platforms are secure, efficient, and effective.
Your Key Responsibilities- Lead IT Operations: Develop and implement strategies to improve the efficiency and effectiveness of our service desk, application support, and integration teams.
- Deliver Digital Projects: Manage end-to-end technical projects, using frameworks like COBIT and tools like Jira ITSM.
- Drive Business Value: Work with key stakeholders to identify opportunities to improve service delivery and reduce inefficiencies.
- Vendor & Contract Management: Negotiate and manage contracts with technology vendors to ensure we get the best outcomes.
- Business Continuity & Security: Develop and implement strategies to protect and strengthen our digital landscape.
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