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Digital Operations Leader

1 week ago

Shire of Central Goldfields, Australia Minda Full time
About Minda

Minda is a leading not-for-profit provider of disability services in South Australia. Our mission is to empower people living with intellectual disabilities to live their best lives by providing tailored support that helps them achieve their personal health, wellbeing, and life goals.

Our organisation offers a range of services including supported independent living accommodation, allied health and therapy services, community engagement programs, and respite options.

The Role

We are seeking an experienced Digital Operations Manager to lead our service desk, application support, and integration teams. The successful candidate will ensure our technology environment is secure, efficient, and aligned to our business goals.

This is a challenging and rewarding opportunity for a senior IT professional who is passionate about delivering exceptional service and driving digital transformation.

  • Lead IT Operations: Oversee service desk, applications, and digital platforms to ensure smooth day-to-day operations.
  • Deliver Digital Projects: Manage end-to-end technical projects using frameworks like COBIT and tools like Jira ITSM.
  • Drive Business Value: Work with key stakeholders to optimise systems, improve service delivery, and reduce inefficiencies.
  • Vendor & Contract Management: Ensure we get the best outcomes from our technology partnerships.
  • Business Continuity & Security: Champion governance, risk management, and disaster recovery planning to protect and strengthen our digital landscape.