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Senior ServiceNow Engineer

1 month ago


Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking a highly skilled ServiceNow Engineer to join our team in designing, creating, and delivering innovative ServiceNow HR solutions that support the technology products and services we deliver.

As a ServiceNow Engineer, you will work closely with our team of big thinkers to engineer the future of banking, creating industry-leading product lifecycles that support capabilities, people, and technology.

Key Responsibilities
  • Design, develop, and deploy ServiceNow HR solutions that contribute to all aspects of our technology products and services.
  • Collaborate with other ServiceNow Engineers and Architects to design, develop, and operate different ServiceNow solutions in the HR ecosystem.
  • Take ownership and accountability of functional and non-functional design and work within a team of Engineers to create innovative solutions that unlock value and benefit CBA employees.
  • Work within an empowering group that drives outcomes, behaviors, cultural mindsets, and risk-mitigating practices.
Requirements
  • Pride yourself on your knowledge and experience in ServiceNow HR and Integrations module specialization.
  • Have solid hands-on experience in designing, developing, and supporting multiple ServiceNow solutions.
  • Pride yourself on translating requirements into technical designs, aligning with ServiceNow leading best practices.
  • Are confident establishing controls for products to align on standard processes and drive successful release.
  • Can deliver sound input and decision guidance to drive excellence, quality, and performance for an IT service, across one or multiple portfolios.
  • Can practice engineering principles, patterns, standards, and guidelines across projects and programs.
  • Can analyze a wide range of technical data within systems and processes, to anticipate and address problems, or identify improvement opportunities.
Desirable Skills
  • ServiceNow HR Service Delivery and Integration implementations.
  • SDLC, CI/CD pipeline, Automation, testing, scripting, networking, and related technologies.
  • ServiceNow portal design, development experience (MID Server integration, Business Rules, Client Scripts, UI Actions, UI Macros, Service Portal, Employee Center, and CMS pages).
  • Web Technology (XML, JavaScript, HTML, CSS, Web Services - REST/SOAP, AngularJS, JSON, etc.), full-stack design, development, and administration experience an advantage.
  • Familiarity with ServiceNow Development tools, including Studio, Flow Designer, Script Debugger, UI Builder, ATF, Performance Analytics, and Integration Hub.
  • ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist – Human Resources (CIS-HR), and Certified Application Developer (CAD).
  • Basic knowledge of different systems such as Workday, AWS.
About Us

We are the Commonwealth Bank of Australia, a company that values diversity, inclusivity, and flexibility. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a supportive work environment.

We are committed to making a positive impact for our customers, communities, and employees. If you are passionate about technology, innovation, and making a difference, we encourage you to apply for this exciting opportunity.