Front Office Supervisor

3 days ago

Brisbane, Queensland, Australia beBeeFrontOffice Full time $90,000 - $125,000

Job Opportunity: Front Office Supervisor

About the Role:

The successful candidate will oversee daily operations of the front office department, ensuring exceptional customer service and staff performance.

Main Responsibilities:
  • Ensure a positive and engaging work environment prioritizing safety, efficiency, and high-quality service delivery.
  • Monitor guest service effectiveness, staff development, and performance management.
  • Maintain accurate records and documentation.
  • Contribute to staff training, development, and performance enhancement.
Key Requirements:
  • Demonstrated supervisory experience in a 5-star hotel front office or reservations setting.
  • Excellent communication and interpersonal skills.
  • Proficiency in computer systems, including Hotel Property Management/Office software.
  • Experience in training and development is highly desirable.

What We Offer:

  • Competitive benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment that values teamwork and wellness.

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