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Executive Leader of Quality Excellence

2 weeks ago

Sydney, New South Wales, Australia beBeeRisk Full time $144,162 - $170,679
Senior Quality Assurance Director

This role will champion quality as a strategic driver of success for the service line.

  • Quality Strategy: Developing and implementing quality control processes to ensure that services meet established standards.
  • Risk Mitigation: Identifying potential risks, assessing their impact, and developing strategies to minimize them.
  • Compliance Governance: Ensuring that services comply with relevant regulations and industry standards.
  • Continuous Improvement: Monitoring performance and implementing improvements to enhance service quality and reduce risks.
Key Responsibilities Will Include
  • Lead a team responsible for ensuring quality across the service line.
  • Design and implement fit-for-purpose quality policies, procedures, processes, and resources.
  • Ensure staff have access to necessary software tools, technical manuals, guidance materials, learning, and technical support to perform engagements.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Interpret findings, deficiencies, and root causes from monitoring and information-gathering processes.
About You
  • A bachelor's degree in business, management, finance, or a related field is required.
  • Professional certifications such as Certified Quality Auditor (CQA) or similar are highly regarded.
  • Strong knowledge of professional services standards and regulations.
  • Excellent analytical and problem-solving skills.
  • Experience in quality assurance, risk management, or a related field within the professional services environment.
  • Experience in developing and implementing quality control systems and processes.
  • Proven track record of managing risks and ensuring compliance with regulations.
  • Experience in training and developing staff on quality and risk management practices.