Personal Financial Solutions Expert

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $95,000 - $115,000
Job Description: As a Customer Banking Specialist, you will be responsible for delivering exceptional customer service and providing expert advice to customers. You will work in a busy, commercial environment and must maintain a focus on customer needs while providing holistic solutions.

Key Responsibilities:
- Conduct in-depth conversations with customers about their overall banking needs
- Complete financial health checks to assess customers' financial needs and identify areas for improvement
- Provide options for the customers through education and demonstration of our digital banking options
- Problem solve and provide effective solutions while championing our processes and procedures

Requirements:
- Proven experience delivering exceptional customer service
- Excellent communication skills
- Genuine interest in building a career with us

Benefits:
- Opportunity to work in a dynamic and fast-paced environment
- Chance to positively impact our customers' lives
- Collaborative and supportive team environment

How to Succeed:
- Ability to work in a busy, commercial environment
- Focus on customer needs and provision of holistic solutions

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