Patrol Officer

3 days ago

Townsville, Queensland, Australia Townsville City Council Full time

Townsville City Council is the largest local government authority in Northern Australia, committed to creating value by driving economic diversity and generating an enriching lifestyle for our residents and visitors.

We are responsible for providing and maintaining over $7 billion worth of community assets, including water and wastewater networks, bridges, drainage, roads, waste management, community facilities, sporting venues, and more. Our organisation contributes to an active lifestyle through events, recreational facilities, environmental protection, and heritage conservation, while creating a mentally and physically healthy city.

As a Patrol Officer with Townsville City Council, you will be responsible for taking appropriate compliance and enforcement action on breaches, participating in coaching, mentoring, and training to develop necessary skills and knowledge, and working within the Regulation Team to ensure flexibility in resource allocation to achieve outcomes across the unit, teams, and council.

This role involves building and maintaining key working relationships with customers and suppliers, delivering efficient and effective patrol services to ensure consistent presence in the community, and ensuring open spaces are used appropriately for various users. You will provide subject matter expertise on patrols in the city, investigate customer enquiries, and implement corrective actions or advice where necessary.

To succeed in this role, you will require investigation skills, including gathering and presenting evidence, and experience in making sustainable, subjective assessments related to investigations using experience and training. Advanced interpersonal, written, oral, organisational, and communication skills are essential.

The ideal candidate will possess a Cert III in an investigatory, regulatory, or local government discipline, a current unrestricted Queensland 'C' class driver's license, Child Suitability (Blue Card) or the ability to obtain, intermediate skills in Microsoft applications, and experience in Technology One, software applicants, or other similar local government business management systems.

We offer a competitive salary package, including:

  • $70,000 - $90,000 per annum, depending on experience
  • 17.5% annual leave loading
  • Up to 5 weeks annual leave
  • Up to 3 weeks Personal/Carers Leave
  • 14 weeks paid Parental Leave
  • Domestic and Family Violence Leave
  • Natural Disaster Leave
  • Long Service Leave available pro rata after seven years
  • Up to 13.5% Superannuation employer contribution for contributing members
  • Salary Sacrifice opportunities
  • Learning and Development opportunities
  • Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
  • Employee Loyalty Program offering discounts at selected local businesses
  • Employee Assistance Program
  • Active Family Social Club
  • Flexible working arrangements

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds are encouraged to apply.

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