
Site Operations Director
4 days ago
We are seeking a highly skilled Site Operations Director to lead the day-to-day management of our service delivery at a key client site.
This role is pivotal in overseeing contracts, projects, plant and equipment maintenance, soft services, and driving continuous improvement across the site.
- Manage and coordinate the delivery of the plant and equipment maintenance program and all soft services.
- Oversee all service contracts, ensuring SLA and KPI targets are met or exceeded.
- Take full financial responsibility for purchasing, competitive pricing, tenders, approvals, and timely settlements.
- Develop budgets, present to the Key Account Manager, and manage financial reporting.
- Coordinate with the Client on significant projects and critical events, ensuring compliance with established rules.
- Determine resource requirements for ISS and contracted staff to maintain service delivery.
- Lead, manage, and develop reporting ISS staff.
- Set policy, objectives, and business plans for the site.
- Build strong day-to-day relationships with Client stakeholders.
- Prepare and present regular Client reports to agreed criteria.
- Ensure compliance with ISS and Client HSEQ standards, promoting safe work practices.
- Minimum 5 years in an operational leadership position.
- Proven ability to build and maintain strong stakeholder relationships.
- Solid financial and budget management skills.
- Degree or equivalent qualification in business, facilities management, or related field.
- Senior First Aid certification.
- Strong interpersonal and relationship-building skills.
- Strategic and operational mindset with a track record of driving improvements.
- Excellent problem-solving skills.
- Cultural awareness and ability to work respectfully with diverse backgrounds.
- Results-focused with strong prioritisation and solution-generation skills.
- Ability to work autonomously with high motivation, initiative, and resilience.
- Experience leading complex, strategic projects.
- Strong, decisive leadership with the ability to build engaged teams.
- Impact: Play a key role in delivering essential services for a high-profile client.
- Growth: Professional development and career advancement opportunities.
- Culture: Collaborative, inclusive, and forward-thinking team environment.
This is an exciting opportunity to join a dynamic team and contribute to the success of our client.
About UsWe are a leading provider of integrated facility services. Our team is dedicated to delivering exceptional service standards, operational efficiency, and safety and wellbeing of all personnel.
Why Join Us?
- Be part of a collaborative and inclusive team environment.
- Contribute to the success of a high-profile client.
- Opportunities for professional development and career advancement.
We offer a comprehensive benefits package, including competitive salary, health insurance, and retirement plan.
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