Complaint Handling Professional

5 days ago


Darwin, Northern Territory, Australia Allianz Australia Full time

**Our Team**

We are a dynamic team of professionals who share a passion for delivering exceptional customer experiences. As a Complaint Handling Professional, you will be responsible for ensuring that customers receive timely and effective resolutions to their complaints.

Key Responsibilities:
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  • Handle customer complaints and disputes with empathy and accuracy.
  • Collaborate with teams to enhance processes and drive improvements.
  • Maintain and oversee Complaint Management Systems.
  • Ensure compliance with regulatory guidelines.

About Your Skills

To succeed in this role, you will need a strong background in customer complaints and a solutions-focused mindset. You should be adaptable, resilient, and thrive in a fast-paced environment.



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