Operations Director

1 day ago

Sydney, New South Wales, Australia Amplifon Full time

Transform Lives with Bay Audio

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We are seeking an exceptional Senior Retail Leader to spearhead our store operations in NSW, driving revenue growth, and business efficiencies across the territory.

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As a key member of our leadership team, you will be responsible for:

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Leadership and Coaching

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  • Providing strategic guidance and coaching to store managers and teams to achieve operational excellence.">
  • Developing and implementing effective policies and procedures to enhance store performance and efficiency.">
  • Ensuring seamless communication between national support offices, stores, and clinical teams to drive productivity improvements.">
  • Fostering a culture of lead generation and revenue growth through targeted initiatives.">
  • Cultivating and mentoring talented clinical and retail teams to deliver exceptional customer experiences.">
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Team Management

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  • Recruiting, training, and developing high-performing teams that embody our values and mission.">
  • Implementing robust onboarding processes to ensure new hires integrate seamlessly into the business.">
  • Maintaining employment gateways and conducting regular probation reviews to ensure employee satisfaction and performance.">
  • Forecasts recruitment needs and collaborates with our recruitment partner to source top talent.">
  • Administers the employee assessment and development process to promote career growth and skills development.">
  • Cordinates training programs to upskill employees and align them with business objectives.">
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Operational Excellence

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  • Enhance rostering strategies to optimize daily, weekly, and monthly schedules.">
  • Leverage data-driven insights to inform business decisions and drive growth.">
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We offer:

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A Competitive Package

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  • An attractive salary range ($120,000 - $150,000 AUD p.a.), commensurate with experience.">
  • A comprehensive benefits package, including performance bonuses, company vehicle, and annual leave allowances.">
  • Ongoing professional development opportunities to enhance your skills and career prospects.">
  • The chance to work for a globally recognized leader in hearing health solutions.">
  • Access to our Employee Assistance Program and private health insurance discounts.">
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Bay Audio is committed to creating a diverse, inclusive, and equitable workforce environment. We welcome applications from candidates with a variety of backgrounds and perspectives.

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We value diversity and equal opportunity and encourage all qualified applicants to apply.

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