Technical Service Operations Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $110,000

Technical Service Operations Coordinator

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We are seeking a highly skilled and proactive Field Service Coordinator with technical mechanical expertise to join our team.

About the role:

In this full-time position, you will coordinate the service and repair of machinery, working closely with our technicians to provide exceptional customer service and value.

Your key responsibilities include:

- Managing customer relationships and providing technical support
- Scheduling service jobs and coordinating with technicians
- Communicating status updates to customers in a timely manner
- Collaborating with supervisors to optimize work planning
- Handling day-to-day invoicing and work-in-progress tasks

About you:

You are a results-driven individual with excellent communication skills, able to think critically and build strong relationships with customers and colleagues alike.

Ideal skills and experience include:

- Strong verbal communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Experience working with computer systems, including financial and operational software
- Proven time management and multitasking skills

We offer a supportive and values-driven organization that prioritizes employee wellbeing and career growth. You'll enjoy access to our Employee Assistance Program, Wellbeing portal, and ongoing development opportunities, as well as a competitive salary package and rewards through our platform.

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