Store Operations Director

6 days ago


Sydney, New South Wales, Australia Saint Valentine Jewellery Full time
Job Description

We are seeking an experienced Retail Store Manager to oversee all aspects of store operations, including sales performance, customer service, inventory management, and team development. Key responsibilities include:

  • Sales Performance: Monitor and drive sales performance to meet targets, work with Head Office teams on identifying and implementing sales strategies for growth, assist with setting stretch budgets for retail stores.
  • Team Development: Maximize store team performance through consistent coaching, monitoring, and feedback, manage store operations, systems, and hardware.
  • Customer Satisfaction: Ensure high levels of customer satisfaction by providing excellent customer service, resolve customer complaints and issues in a professional and timely manner.

About the Role

This is a mid-senior level full-time position within our dynamic and collaborative team. We offer a competitive salary and performance-based bonuses, good work-life balance, and generous staff discounts.



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