Store Operations Director
6 days ago
We are seeking an experienced Retail Store Manager to oversee all aspects of store operations, including sales performance, customer service, inventory management, and team development. Key responsibilities include:
- Sales Performance: Monitor and drive sales performance to meet targets, work with Head Office teams on identifying and implementing sales strategies for growth, assist with setting stretch budgets for retail stores.
- Team Development: Maximize store team performance through consistent coaching, monitoring, and feedback, manage store operations, systems, and hardware.
- Customer Satisfaction: Ensure high levels of customer satisfaction by providing excellent customer service, resolve customer complaints and issues in a professional and timely manner.
About the Role
This is a mid-senior level full-time position within our dynamic and collaborative team. We offer a competitive salary and performance-based bonuses, good work-life balance, and generous staff discounts.
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