Retail Operations Director ANZ

4 days ago


Sydney, New South Wales, Australia BoF Careers Full time

About Us

Tiffany & Co. has been defining style and celebrating the world's great love stories since 1837. Our masterpieces have set the standard for luxury brands worldwide, with a presence in over 300 stores.

Job Description

We are seeking a Retail Operations Manager to join our Retail Excellence Team for an 18-month parental leave contract. This role will involve collaborating with market teams to monitor operational performance across all store operations, including audit compliance, stock control, inventory flows, team operational productivity, and stock organization.

Main Responsibilities

  • Develop and implement optimal store operations strategies, including scheduling, product flow, and team organization.
  • Create and implement effective stock organization and product flow plans by store type, ensuring seamless client experiences.
  • Ensure 100% adoption of mobile tools for client-facing operations and identify efficient actions to minimize operating costs and risks.
  • Partner with Retail Directors and Store Managers to enhance retail operation processes strategically and ensure compliance with company directives and policies.

Requirements

  • At least 5 years of experience in advanced retail environments.
  • Bachelor's degree or higher in a relevant field.
  • Demonstrated growth mindset with a solutions-driven approach to discovering innovative strategies.
  • Exceptional agility and entrepreneurial spirit.

Why Tiffany?

  • Competitive salary, bonus incentives, employee discounts, and milestone gifts.
  • High-performing, caring, fun, and dynamic team culture focused on wellbeing, innovation, and growth.
  • Endless career opportunities within the largest luxury group - LVMH.


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