Customer Experience Specialist

1 day ago

Shepparton, Victoria, Australia beBeeCustomerExperience Full time $70,000 - $85,000

The Role
We are seeking a Customer Experience Specialist to join our team.
You will be responsible for performing a range of tasks, including:

">
  • Providing professional, positive and friendly interactions with customers.
  • Hosting and assisting with customer enquiries.
  • Answering incoming calls and directing them to the appropriate team member.
  • Managing accounts payable and receivables.
  • Providing administrative and operational support to various departments.
  • Managing correspondence, including emails and letters.
  • Assisting with customer account management.

To be successful, you will need:

  • A willingness to learn and ask questions.
  • Excellent communication and interpersonal skills.
  • Strong organisational and multitasking abilities.
  • A high attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team.
  • A customer-focused approach with a problem-solving attitude.
  • Ability to handle sensitive information with confidentiality.
  • Adaptability and flexibility in a fast-paced environment.

We offer:

  • Above award pay rates
  • Salary Packaging
  • Flexible working arrangements
  • Ongoing training and support
  • Uniform and Personal Protective Equipment
  • A multi-site organisation with opportunities for growth and development
  • A friendly and welcoming team environment
  • A company health and wellbeing program
  • An Employee Assistance Program

About Us

We are a family-owned business with over 140 employees and six locations across regional Australia. We are committed to providing our customers with exceptional service and helping their businesses succeed.

  • Customer Experience Specialist

    3 days ago

    Shepparton, Victoria, Australia beBeeCustomerExperience Full time $30 - $40

    Customer Experience Specialist Job OverviewThis role is about fostering strong customer relationships and delivering exceptional service in a fast-paced retail environment.We're looking for someone with excellent interpersonal skills, energy, and motivation to provide outstanding customer experiences.Main ResponsibilitiesDeliver Exceptional Customer Service:...

  • Customer Experience Specialist

    3 days ago

    Shepparton, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000

    Job OverviewWe are seeking a Customer Service Assistant to join our team. This role is ideal for someone who enjoys delivering exceptional customer experiences and working in a fast-paced environment.About the RoleYou will be responsible for providing excellent customer service, welcoming customers, and assisting with their queries. You will also be required...

  • Customer Experience Specialist

    2 days ago

    Shepparton, Victoria, Australia beBeeCustomer Full time $60,000 - $85,000

    About the RoleWe are looking for a customer-focused professional who can deliver exceptional experiences to our clients.This part-time role is based in our Yarrawonga Branch and requires 5 days of work per week, Monday to Thursday from 9:00am to 4:30pm and Friday from 9:00am to 5:15pm.As the first point of contact for our customers, you will be responsible...

  • Customer Experience Specialist

    3 days ago

    Shepparton, Victoria, Australia beBeeInclusion Full time $72,000 - $84,000

    Job OverviewPart-time role based in our Wangaratta Branch. This fixed-term contract lasts 6 months.The RoleWe are looking for a customer-focused professional who will be the first point of contact for our customers and put them at the centre of everything they do.Key ResponsibilitiesSupport our Wangaratta Branch by being the first point of contact for our...

  • Customer Experience Specialist

    3 days ago

    Shepparton, Victoria, Australia beBeeCustomerService Full time $30 - $40

    Job Overview:We're seeking a highly skilled professional to join our retail team as a Customer Service Representative.This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with customers.You will be responsible for providing top-notch service, resolving...

  • Exceptional Customer Experience Specialist

    3 days ago

    Shepparton, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000

    Customer Service Star OpportunityDeliver exceptional customer experiences and drive sales targets in a dynamic retail environment.Key responsibilities include:Providing outstanding customer service across various store areasCollecting trolleys from the store, car park, and surrounding areasWorking collaboratively with other team members to achieve sales...

  • Customer Experience Leader

    1 week ago

    Shepparton, Victoria, Australia beBeeCustomerExperience Full time $60,000 - $81,000

    Customer Experience LeadWe are seeking a seasoned professional to drive exceptional customer experiences. Key responsibilities include collaborating with team members to deliver outstanding results and fostering an environment of growth and development.Proven track record in leadership and team managementExcellent communication and interpersonal skillsAs a...

  • Customer Experience Officer

    3 days ago

    Shepparton, Victoria, Australia MOIRA SHIRE COUNCIL Full time $104,000 - $130,878 per year

    Become a Part of Moira Shire Council's Exciting JourneyAt Moira Shire Council, we're reimagining local government with fresh ideas, a friendly approach, and a passion for making a real difference in our vibrant regional community. Nestled along the stunning Murray River, our region spans from the lush Barmah Forest to lively towns like Cobram, Numurkah,...

  • Customer Experience Leader

    3 days ago

    Shepparton, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

    Lead a Customer-Focused DepartmentThis role is responsible for overseeing the delivery of exceptional customer experiences across an online platform.The department's primary objective is to select and pack online orders in-store, which are then collected by customers or delivered via vans.Reporting directly to the Online Department Manager, you will be...

  • Customer Experience Ambassador

    1 day ago

    Shepparton, Victoria, Australia beBeeTeamMember Full time $20,000 - $40,000

    Job Title: Team MemberWe are seeking a talented and dedicated individual to join our team as a Team Member. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our store.In this role, you will have the opportunity to develop your skills and knowledge in a fast-paced and...