
Customer Experience Specialist
2 weeks ago
Part-time role based in our Wangaratta Branch. This fixed-term contract lasts 6 months.
The RoleWe are looking for a customer-focused professional who will be the first point of contact for our customers and put them at the centre of everything they do.
Key Responsibilities- Support our Wangaratta Branch by being the first point of contact for our customers and put them at the centre of everything you do
- Assist our customers to identify the most suitable products and services including account opening, unsecured lending and baking transactions
- Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. Ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience.
BenefitsOur people are empowered to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow and achieve. We set bold ambitions and clear expectations to get the best customer outcomes.
OthersJoin NAB. Our diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
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