Dynamic Security Operations Leader

2 weeks ago

Mackay, Queensland, Australia beBeeSecurity Full time $82,750 - $115,667
Security Leadership Opportunity

We're seeking an exceptional Security Operations Manager to lead our operations in the Mackay and Rockhampton regions.

Key Responsibilities:

  • Oversee day-to-day operations, including performing cash in transit (CIT) services, ensuring compliance with security protocols and regulatory requirements.
  • Implement and monitor safety protocols to ensure the security of personnel, clients, and assets.
  • Optimize operational efficiency by managing costs while maintaining service quality across both locations.
  • Supervise a small team of security officers, providing hands-on leadership to ensure compliance with industry standards and company policies.

Business Development:

  • Identify and capitalize on business opportunities within the region to expand the client base and increase market share.
  • Foster relationships with existing clients and explore opportunities to cross-sell additional protective security solutions.
  • Conduct market research to identify potential clients and service gaps, aligning business development strategies with regional market demands.
  • Actively participate in tenders and proposals, particularly targeting large contracts (e.g., government, hospitals, retail, transport, hospitality, accommodation, and commercial sites).

Leadership and Administration:

  • Lead, mentor, and support security staff, ensuring high performance and operational consistency.
  • Collaborate with head office to ensure accurate operational and financial reporting, including budgeting, forecasting, and compliance tracking.
  • Serve as the main point of contact for clients, addressing concerns and ensuring high levels of customer satisfaction.
  • Provide strategic leadership, implementing continuous improvement processes to enhance service delivery across the regions.
Requirements

Essential Skills and Qualifications:

  • Proven leadership: Experience managing multi-site security operations, including cash in transit (CIT) services.
  • Business growth mindset: Demonstrated success in identifying business opportunities, driving revenue growth, and expanding client portfolios.
  • Operational expertise: Strong understanding of security regulations and compliance standards.
  • Client relationship management: Ability to maintain and grow long-term client relationships, ensuring satisfaction and service retention.
  • Problem-solving and decision-making: A proactive leader who thrives in a fast-paced, autonomous environment, capable of making key decisions that balance operational needs and business growth.

Desirable Qualifications:

  • Security providers license with cash in transit and other relevant functions.
  • Manual driver's license.
  • Certificate III, IV, diploma, or higher education in security/risk or business management fields.
  • First aid/CPR.
  • Other relevant qualifications and licenses may be required.
Why Us?

We offer significant opportunities for professional development, with the potential to advance into senior regional management roles as the business expands.

Performance Incentives:

Competitive base salary and performance incentives linked to operational success and revenue growth in your region.

Autonomy and Flexibility:

Manage your own time, work closely with your team, and drive results across the region.

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